We apologise for the queues and frustrations experienced by supporters at the Gloucester match at Sixways on Saturday.
Please be assured that we are aware of the issues involved and are working hard to restore our normal matchday experience for all for the remaining matches at Sixways this season.
Unfortunately, during the various COVID-19 lockdowns, the hospitality industry was particularly hard-hit. There is now a chronic shortage of casual staff across that sector and Warriors are not alone in being affected. We have been asked by other sports clubs in the area if we can help them ease their own staffing issues.
Severe staff shortages are also affecting the food and drink industry, putting strain on the supply chain and leading to shortages of some produce – including CO2 gas – and impacting on our matchday food and beverage menus and other areas of the business.
We are working hard to recruit and train new staff and to rectify other matters raised in our post-match survey.
Thank you for your patience and, once again, apologies for any inconvenience you may have encountered this season.