Matchday FAQs Copy

Why aren’t there more park & walk sites available?
We have approached every business on Wainwright Road and the three park & walk sites we currently use are the only ones who are happy for us to use their car parks on a matchday.

When are Early Bird and Happy Hour prices in the Fanzone, sponsored by EBC Group?

Early Bird prices will be running in the EBC Fanzone from 11:30am-12:30pm, where prices start from £3.60 a pint. Happy Hour prices run from 12:30pm-1:30pm and also for today’s double-header from 4:30pm-7pm, where prices start from £3.80 a pint.

Why is there no park & ride from County Hall this week?

Due to the Victorian Fayre, the Park & Ride service from County Hall will not be running for today’s double-header. Sixways Shuttle services from the City Centre will be running every 10 minutes between 1pm and 2:30pm. As always, we encourage supporters to allow plenty of time to travel to Sixways and arrive as early as possible. 

Can I still park on-site?

On-site car parking has now sold out for today’s matches. Therefore we ask that if you do not have pre-booked parking, you do not travel in your car to Sixways as you will be unable to park. Please use public transport to travel to the match.

Where can I find the latest Travel & Parking information?

For all important details, including Sixways Shuttle stops, Worcester City Centre cycle parking and all other information, please click here.

How can I use the Skate@Sixways ice rink on matchday?

The Skate@Sixways ice rink will be operating in the North West corner of the Stadium, where the Coliseum bar was previously situated. Skate@Sixways sessions will be run on a first-come, first-served basis. 2021/22 Season Ticket Holders and Annual Hospitality Members are able to Skate for free between 11am-6pm. Non-STH are able to Skate at regular skating prices. The ice rink will re-open to the public at 6pm.

Why do the card machines not always work for payments?
Since we implemented our new till system in the off-season we have cut payment times from between 16-45 seconds down to 10. We experienced some minor issues with the devices connecting to wi-fi in the EBC Fanzone and the South East Food Village. We are looking at solutions to hardwire these devices to ensure payment time continues to be shorter.

Why have the cost of pies gone up?
This season’s pies are a higher quality premium pie, rather than our previous suppliers. Our price point is the same as other Worcestershire venues and cheaper than the equivalent pie offering at other sporting venues in the UK.

Can there be more Beer Walls situated around the ground?
We have been extremely pleased with how popular the Beer Wall in the Century Lounge has been with supporters and are currently in the process of looking at other areas around the ground where more walls can be situated.

Will there be more Real Ale on offer?
At each match we rotate our ale offering to ensure we have a different guest ale. At our ale bars we have a choice of three ales, with other bars having one or two offerings which is selected by using previous sale trends and footfall. Based on sales figures, we are also collating a list of ‘likes’ and ‘dislikes’, to ensure we have the most popular options with our supporters.

How is the staffing situation progressing?
We have run a number of recruitment evenings over the season so far and our last Casual Staff Recruitment Event saw us recruit 37 of 46 applicants across bar staff, hospitality staff and kitchen roles. This has allowed us to grow the number of our own staff and reduce the usage of external agencies.

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